iSnips / Support
使用帮助
A little help.
遇到问题时，先试试下面的方法。
联系支持 / Contact support
support@uni3k.com
开始使用 / Get started
- 在网页上选中文字，点旁边出现的“+”按钮，或按 Alt+C、右键选择“记录到 iSnips”。
Select text on a page, then tap the + button, press Alt+C or right-click → Save to iSnips. - 按 Alt+S 或点击扩展按钮打开侧栏，写闪记，查看最近的记录。
Press Alt+S or click the extension button to open the side panel, write quick notes and see recent records. - 点“查看全部”进入片段库，搜索、阅读全文、编辑，或移到文件夹。
Use View all to open the library to search, read, edit and file records. - 需要多设备时，在设置中连接 WebDAV 或 Google Drive。
To use several devices, connect WebDAV or Google Drive in Settings.
常见问题 / Frequently asked questions
为什么选中文字后没有出现“+”按钮？ / Why is there no + button?
这个按钮需要“网站访问权限”。在设置 → 通用中把“选中文字后显示保存按钮”设为开启，并在浏览器弹窗中允许。之后请刷新已打开的网页。输入框和可编辑区域中不会显示按钮。没有授权时，Alt+C 和右键菜单仍可在当前网页使用。
The button needs site access. In Settings → General, turn on Save button on selection and allow access in the browser prompt, then refresh open pages. It is not shown in editable fields. Without site access, Alt+C and the context menu still work on the current page.
为什么当前页面无法摘录？ / Why can't I capture on this page?
浏览器内部页面、扩展商店、PDF 查看器和部分跨域框架不允许扩展读取内容。也请检查该网站是否在“已停用网站”中。
Browser-internal pages, the extension store, PDF viewers and some cross-origin frames are off limits to extensions. Also check whether the site is on your blocked-sites list.
快捷键冲突怎么办？ / The shortcut conflicts with another app
在设置 → 快捷键中点“管理”，或打开 chrome://extensions/shortcuts 修改。
Use Manage next to Shortcuts in Settings, or open chrome://extensions/shortcuts.
误删了记录怎么办？ / I deleted a record by mistake
删除的记录会先进入回收站，可以在片段库的“回收站”中恢复。设置中还可以从本地快照恢复，或导入之前导出的 JSON 备份。
Deleted records go to Trash first, where you can restore them. You can also restore a local snapshot or import an earlier JSON export in Settings.
同步失败怎么办？ / Sync failed
WebDAV 需要 HTTPS 地址，且不能包含账号、查询参数或跳转。Google Drive 连接过期时，在设置中重新连接。更新所有设备到最新版本后再同步文件夹。
WebDAV needs a final HTTPS address with no credentials, query or redirect. Reconnect Google Drive in Settings if access expired. Update every device before syncing folders.
如何删除数据？ / How do I delete my data?
在设置中选择“清除本地数据”并确认，或卸载扩展。已上传到 Google Drive / WebDAV 的文件和已导出的备份需要另外删除。
Use Clear local data in Settings or uninstall the extension. Files already on Google Drive or WebDAV, and exported backups, must be deleted separately.